Help Center
Find answers, guides, and support for all your DoubtBite questions
Browse Help Topics
Getting Started
Learn the basics of using DoubtBite
Account & Billing
Manage your account and subscription
Using the Platform
Tips for getting the most out of DoubtBite
Solutions & Content
Information about our educational content
Technical Issues
Troubleshooting common problems
Mobile App
Help with our Android and iOS apps
Getting Started
How to Create an Account
Learn how to sign up for DoubtBite and set up your profile.
Visit the Sign Up Page
Click on the "Sign Up" button in the top right corner of the website or go directly to the signup page.
Fill in Your Details
Enter your name, email address, phone number, and create a secure password. Select your education level from the dropdown menu.
Verify Your Email
Check your email inbox for a verification link from DoubtBite. Click the link to verify your email address.
Complete Your Profile
After verification, you'll be prompted to complete your profile by adding additional information about your academic interests and goals.
Navigating the Dashboard
Learn how to use your personalized dashboard to access all DoubtBite features.
Read Full ArticleUnderstanding Subscription Plans
Learn about the different subscription plans and what features are included in each.
Read Full ArticleGetting Help with Your First Doubt
Learn how to submit your first academic doubt and get a solution.
Read Full ArticleAccount & Billing
Managing Your Subscription
Learn how to upgrade, downgrade, or cancel your subscription.
Read Full ArticleUpdating Payment Information
Learn how to update your payment method or billing information.
Read Full ArticleBilling Cycle and Invoices
Understand your billing cycle and how to access your invoices.
Read Full ArticleChanging Your Account Information
Learn how to update your profile, email, password, and other account details.
Read Full ArticleUsing the Platform
Searching for Solutions
Learn how to effectively search for solutions to your academic doubts.
Read Full ArticleAccessing Study Materials
Learn how to browse and use the study materials available on DoubtBite.
Read Full ArticleWatching Video Lessons
Learn how to access and make the most of our video lessons.
Read Full ArticleTaking Practice Tests
Learn how to take practice tests and analyze your performance.
Read Full ArticleVideo Tutorials
Watch these short videos to learn how to use DoubtBite effectively
Getting Started with DoubtBite
A complete walkthrough of the platform for new users
How to Ask Questions
Learn how to submit your doubts and get quick solutions
Using Study Materials
How to access and use study materials effectively
Using the Mobile App
A guide to the DoubtBite mobile app features
Frequently Asked Questions
How quickly will I get a solution to my doubt?
The time to get a solution depends on your subscription plan. Free users typically receive solutions within 24 hours. Silver plan users receive solutions within 12 hours. Premium and Advanced plan users receive solutions within 4 hours, with Advanced plan users getting priority in the queue.
Can I download study materials for offline use?
Yes, Premium and Advanced plan subscribers can download study materials and video lessons for offline use. This feature is available on both the website and mobile app. Downloaded content can be accessed through the "My Downloads" section of your account.
How do I cancel my subscription?
You can cancel your subscription at any time from your account settings. Go to "Account" > "Subscription" and select "Cancel Subscription." Your subscription will remain active until the end of your current billing period. We don't offer refunds for partial subscription periods.
Is there a limit to how many doubts I can ask?
Free users can ask up to 5 doubts per day. Silver, Premium, and Advanced plan subscribers can ask unlimited doubts. However, we have a fair usage policy in place to prevent abuse of the system. If we detect unusual activity, we may temporarily limit the number of doubts you can ask.
Can I access DoubtBite on multiple devices?
Yes, you can access DoubtBite on multiple devices with the same account. We support up to 3 devices simultaneously for all paid plans. If you try to log in on a fourth device, you'll be prompted to log out from one of your existing devices.
Have more questions? Visit our comprehensive FAQ page for more answers.
Still Need Help?
Our support team is here to assist you with any questions or issues you may have.