Frequently Asked Questions

DoubtBite is an educational platform designed to help students overcome academic challenges. We provide solutions to academic doubts, video lessons, study materials, and more to help students excel in their studies.

We cover all major subjects including Mathematics, Physics, Chemistry, Biology, English, and more for classes 8-12. We also provide content for competitive exams like JEE, NEET, and others. Our content is aligned with CBSE, ICSE, and state board curricula.

DoubtBite helps you improve your grades by providing clear explanations to your academic doubts, comprehensive study materials, video lessons by expert teachers, practice questions, and personalized learning paths. Our content is designed to help you understand concepts thoroughly and apply them effectively.

All our content is created by experienced educators and subject matter experts with years of teaching experience. Our team includes professors, teachers, and professionals who are passionate about education and have a proven track record of helping students succeed.

Creating an account on DoubtBite is simple. Click on the "Sign Up" button on the top right corner of the website, enter your details, verify your email address, and you're ready to go. You can also sign up using your Google or Facebook account for quicker access.

We accept all major credit and debit cards, UPI payments, net banking, and popular digital wallets like Paytm and Google Pay. All payments are processed securely through our payment partners.

You can update your account information by logging into your account, clicking on your profile picture in the top right corner, and selecting "Account Settings." From there, you can update your personal information, change your password, and manage your subscription details.

A receipt is automatically sent to your registered email address after each successful payment. You can also view and download your payment receipts from your account dashboard under "Billing History."

You can search for solutions by using the search bar at the top of the website or by browsing through our categorized content. Enter keywords related to your doubt, select the relevant subject and topic, and our system will show you the most relevant solutions.

Yes, premium subscribers can download study materials and video lessons for offline use. This feature is available on our Premium and Advanced plans. Downloaded content can be accessed through our mobile app even without an internet connection.

We add new content regularly to ensure our platform stays up-to-date with the latest curriculum and exam patterns. New video lessons, study materials, and practice questions are added weekly. We also update existing content based on user feedback and curriculum changes.

Yes, premium subscribers can request solutions for specific questions through our "Ask a Doubt" feature. Simply upload a picture of your question or type it out, and our experts will provide a detailed solution within the timeframe specified in your subscription plan.

DoubtBite works on all modern devices including desktops, laptops, tablets, and smartphones. We support the latest versions of Chrome, Firefox, Safari, and Edge browsers. For the best experience, we recommend using an updated browser and a stable internet connection.

If you're having trouble playing videos, try the following steps:

• Check your internet connection
• Clear your browser cache and cookies
• Try using a different browser
• Lower the video quality in the player settings
• Disable any ad-blockers or VPNs that might be interfering

If the issue persists, please contact our support team with details of the problem.

You can report technical issues or bugs by clicking on the "Help" button in the bottom right corner of any page, or by emailing support@doubtbite.com. Please provide as much detail as possible, including screenshots if applicable, to help us resolve the issue quickly.

Yes, we have mobile apps for both Android and iOS devices. You can download the DoubtBite app from the Google Play Store or Apple App Store. The app offers all the features of the website plus additional benefits like offline access to downloaded content and push notifications for updates.

We offer several subscription plans to meet different needs:

• Free Plan: Basic access with limited features
• Silver Plan: Unlimited solutions, full access to study materials
• Premium Plan: Everything in Silver plus ad-free experience, downloadable content
• Advanced Plan: Everything in Premium plus live doubt solving, 1-on-1 mentoring

Visit our Pricing page for detailed information about each plan.

You can upgrade your subscription at any time from your account dashboard. Go to "Account Settings" > "Subscription" and select "Change Plan." If you upgrade, you'll only pay the difference for the remaining period. Downgrading is available at the end of your current billing cycle.

Yes, you can cancel your subscription at any time from your account settings. If you cancel, you'll still have access to your premium features until the end of your current billing period. We don't offer refunds for partial months or years, depending on your billing cycle.

Yes, we offer special discounts for students with valid school or college ID. Contact our support team with your ID proof to avail student discounts. We also offer group discounts for schools and educational institutions. Additionally, we run seasonal promotions and offer referral discounts throughout the year.